Congratulations on acquiring your new Cloud Nine Sleep Set.

We are delighted that you have chosen a Cloud Nine mattress, crafted from the finest materials and with the highest standards of workmanship. To ensure your new mattress provides you with maximum comfort for many years to come, please take a moment to read the simple product care instructions provided.

At Cloud Nine, we stand behind the quality of our mattresses with a comprehensive warranty. Your mattress’s longevity will greatly benefit from proper care, so following these guidelines are essential.

Should you need to log a product concern, you have two options:

  1. Contact the Retailer: Reach out to the store where you purchased your mattress to log a service report.
  2. Email Cloud Nine Directly: Contact us via email for assistance.

We are committed to your satisfaction and ensuring you enjoy the exceptional comfort and support of your Cloud Nine mattress for years to come.