Our Warranty Promise

At Cloud Nine, we stand behind the quality of our mattresses with a comprehensive warranty. Your mattress’s longevity will greatly benefit from proper care, so please take a moment to read the product care instructions provided.

Need to Log a Product Concern?

If you need to log a product concern, you have two options:

1
Contact the Retailer

Reach out to the store where you purchased your mattress to log a service report.

2
Contact Cloud Nine Directly

Send us a message →

We’re committed to your satisfaction and to helping you enjoy exceptional comfort and support for years to come.

Our Warranty Promise

At Cloud Nine, we stand behind the quality of our mattresses with a comprehensive warranty. Your mattress’s longevity will greatly benefit from proper care, so please take a moment to read the product care instructions provided.

Need to Log a Product Concern?

If you need to log a product concern, you have two options:

1
Contact the Retailer

Reach out to the store where you purchased your mattress to log a service report.

2
Contact Cloud Nine Directly

Send us a message →

We’re committed to your satisfaction and to helping you enjoy exceptional comfort and support for years to come.